Emergency phone lines
If you need support urgently, it’s best not to wait. Several specialized services are available to offer listening, information and referrals. We have put together a non-exhaustive list of telephone resources available in Tiohtià:ke. In the first part, you will find the services dedicated to Indigenous peoples. In the second part, you will find telephone lines that cater to specific demographics and have precise mandates.
Remember that if your life or the life of someone else is in danger, it is important to call 911.
Helplines dedicated to Indigenous people:
National Indian residential school survivors line :
Offers counselling and crisis intervention to all Indigenous peoples across Canada. Available 24/7.
1-866-925-4419
https://www.rcaanc-cirnac.gc.ca/eng/1625663008357/1625663325319
National Inquiry for missing and murdered Indigenous women and girls
For missing and murdered Indigenous women, girls and 2SLGBTQ+ individuals in Canada,
1-844-413-6649
https://mmiwg2splus-nationalactionplan.ca
Iskweu
Information line for families and loved ones of missing and murdered Indigenous women, girls, and 2SLGBTQ+ individuals.
1-855-547-5938
http://www.nwsm.info/en/iskweu-project
Hope for wellness
Immediate mental health counselling and crisis interventions for all Indigenous peoples across Canada. Available 24/7.
1-855-242-3310
Chat available on the website
https://www.hopeforwellness.ca
Kamatsiaqtut, Nunavut Help Line
Kamatsiaqtut is for people from Nunavut and for those who are currently outside of Nunavut. Listening and support services are available in English, French and Inuktitut. The help line is available 24 hours a day, 7 days a week.
1-800-265-3333
https://www.nunavuthelpline.ca
Health support services
For all Indigenous individuals residing in Quebec who want to talk, are distressed, have strong emotional reactions, may be triggered by painful memories. Available 24/7.
1-877-583-2965
https://www.rcaanc-cirnac.gc.ca/eng/1548700698392/1548701361628
WIICHIHIIWAAUWIN (mental health) helpline
Mental health helpline of the Cree board of health and social services of James Bay. Available to Cree people, including those in Montreal. Service is offered in English and French. Cree-speaking counsellors and traditional healers are also available upon request. Available 24/7.
1-833-632-4357
https://creehealth.org/uschiniichisuu
Youth helplines
Tel-jeunes
This line is dedicated to youth who desire to talk to an intervention worker. The services are offered with a non-judgemental approach and are made to inform youth on every subject they would like to talk about.
Tel: 1-800-263-2266 (6am – 2 am)
SMS: 514-600-1002 (8h – 10h30 pm)
Chat: on website (8h – 10h30 pm)
https://www.teljeunes.com/Tel-jeunes-en/
Elders support line
Tel-Ainés
Free, confidential, anonymous line for people aged 60+. Available 7 days a week, from 10 am to 10 pm.
514-353-2463
Helpline for victims of domestic violence
SOS Domestic violence
The helpline works to ensure the safety of victims of intimate partner violence as well as their children. Provides counselling and referrals to resources. Available 24/7.
1 800 363-9010
https://sosviolenceconjugale.ca/en
Suicide prevention lines
Suicide action Montréal
Suicide prevention center in Montréal, for anyone and everyone who needs help regarding suicidal thoughts or grieving the loss of someone. Available 24/7.
Tel: 1 866 277-3553
SMS:535353
https://suicideactionmontreal.org/en/
Suicide prevention association
For anyone and everyone who is in direct need of mental-health support, grieving and with suicidal ideas. Available 24/7.
Tel: 1 866 APPELLE (1.866.277.3553)
Sms: 45645
Addiction support
Drugs help and referrals
Drugs help and referral support users living difficult situations such as cravings, risk of withdrawal, etc. Available 24 /7.
1800 265-2626
Chat available on website
2SLGBTQIA+ community lines
Translife line
Trans Lifeline is a trans-led service that connects trans people to the community, offers support, and provides resources necessary to survive and thrive
1-877-330-6366
Interligne
Information, listening, referrals and support for 2SLGBTQIA+ individuals.
1 888 505-1010
Chat available on website
https://interligne.co/en/contact/
Need support?
Are you an Indigenous person in Tiohtià:ke?
The NETWORK creates content regularly to help you connect with the community, discover opportunities in the city, and find resources that will answer your specific needs.
Consult our various sections to learn more.
